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• Furthermore a copy of the respective document must be sent via e-mail ([email protected]) to us. Please pay attention to the correct subject line of the e-mail: Register [domain name] documents, e.g."Register example.xn--io0a7i documents". Please provide the document in one of the following formats: .jpg, .png, .gif or .jpeg (document size max. 1 MB).
• After a successful registration of the domain, it will be transfer locked from the registry for a period of 60 days.

.CN: No Special Characters in Registrant Names

The Chinese Registry CNNIC has been enforcing the Real-Name Verification (RNV) regulation for .CN and .中国 (.xn--fiqs8s) domains since last year.

The RNV process requires a real name of an individual person to be provided in the Owner Contact. In addition, a proof of identification (e.g. passport, ID card) is needed to register / transfer / trade a .CN or .中国 domain.

The following problem occurs: If the registrant is foreign (so not Chinese) and the name contains special non-English characters, CNNIC cannot process auditing the passport and registration / transfer / trade cannot be completed.

The solution is to provide a registrant name without special characters. If the registrant is a company, the domain may be registered to another person of the company who does not have special characters in the name and is willing to submit a verification document to CNNIC.

Please note: We refer here to the full name as it appears on the verification document such as the passport.

Examples for special characters that lead to problems:

German umlauts such as ä, ü, ö;

Spanisch / French letters with accents such as é

and other characters not found in the English language.

If you have any further questions, please contact our Support Team.

• The transfer is submitted to the registry and the losing registrar is automatically notified by them.
• The losing registrar sends an email to the owner (and optionally admin) contact, informing about the transfer; this may include options to approve and/or deny the transfer. If neither explicitly approved nor denied, the transfer will be automatically finalized after 5 days.

• A .xn--io0a7i domain transfer must be initiated with a so-called authorisation code, (auth-code) which can be obtained from the current registrar through the owner/admin contact of the domain.
• Ensure that your respective domain does not have a lock-status (clientTransferProhibited and/or serverTransferProhibited). This can be seen in WHOIS.
• If the domain has a client-side transfer lock, the owner can ask the current registrar to have the lock removed.

These procedures only apply for domain transfers between registrars. For internal transfers between resellers, please consult our documentation about internal transfers/usertransfers.

The format for auth info requires a minimum length of 8 characters and a maximum length of 32 characters.

Additionally, auth info must contain at least one of each of the following three character types:

• Alphabetic characters: a-z; A-Z
• Numeric characters: 0-9