.sg

• If you are using SG as country code in one of the contact handles (owner, admin, tech or billing contact), the field "phone" has to be in the following format: +countrycode.areacode.phone
• The usage of a role contact as owner (e.g. Domain Administrator) is not allowed; please use a valid person's name
• SGNIC requires all new .sg domain names registered from 2 May 2013 to undergo compulsory verification using SingPass/CorpPass. The verification is to be carried out by the administrative contact of a domain name, to verify the identity and contact information of the registrant after registration and transfer of ownership (trade), or change of the administrative contact.

• • If you are NOT using our trustee solution, the verification involves two steps:

    • a) login to SingPass or CorpPass and

    • b) click on a “Verify Identity” button.

  • The administrative contact will be given a grace period of 21 calendar days from the date of registration to verify the registrant’s identity and contact information. If the administrative contact has not done this after the grace period, SGNIC will suspend the domain name.

  • If you are using the KS-Trustee solution, the steps above will be done by our fulfillment team automatically. For more information, please have a look at: https://www.sgnic.sg/verifiedid%40sg.html

  • .COM.SG domains are only available for organisations / a valid company registration number has to be provided as X-SG-RCBID. This extension is also required, if the trustee is used

After submission, the current registrant will receive an email by NIC.SG which must be approved for the changes to take effect. A change of registrant is not real time and will need 7 days to complete. The domain will not be renewed after the trade and keep it's expiration date.

.sg domains cannot be restored, if the domain has been deleted explicitly (see DomainRestore for more information) or by an AUTODELETE!

The submission of all four contact details is mandatory.

In order to process the transfer you must request an authcode. This is only possible, if the admin contact is not our standard local presence contact (trustee). If you are using the trustee as admin contact, you must request a change of the admin contact first. The new contact must be a local contact in Singapore. Please use the ModifyDomain command as shown, to change the admin contact / local presence contact.

In some cases of explicit domain deletions, restores are still possible. Please get in touch with our support team to get this checked.