.capetown

• After the transfer has been requested, our backend system sends a confirmation email to the Owner/Admin-C according to the WHOIS of the respective domain. In order to initiate the transfer successfully it is important, that this email is confirmed.
• After confirmation the transfer is initiated through the official registry and the losing registrar will receive the transfer request.
• The losing registrar will also send an email to the Owner/Admin-C. allowing him/her to deny the transfer. If you do not respond to the email of the losing registrar, then the transfer will get processed successfully after 5 days.

If the Email-Address in the WHOIS is invalid, then the transfer cannot be processed.If this is the case, then kindly contact your current registrar and ask him to update the WHOIS information accordingly.

A transfer takes 5.0 days to complete.

• A .capetown domain transfer must be initiated with a so-called "Authorisation Code", which can be obtained from the current registrar through the owner or Admin-C of the domain.
• Please ensure, that you have a correct "Authorisation Code" associated with the domain, before initiating the transfer, otherwise it will fail.
• Please note that you need a signed request from the registrant before you initiate the transfer.
• Ensure that your respective domain does not have a lock-status (REGISTRAR-LOCK or HOLD). This can be seen in the WHOIS. If the domain is locked, then the owner can demand that this be unlocked.
• Initiate the transfer on time and not just shortly before the domain expires.
• Please ensure that the domain is older than 60 days otherwise the transfer will be denied.